Table of Contents

Module One: Getting Started.

Module Two: Setting Expectations.

Module Three: Setting Goals.

Module Four: Assigning Work.

Module Five: Degrees of Delegation.

Module Six: Implementing Delegation.

Module Seven: Providing Feedback.

Module Eight: Managing Your Time.

Module Nine: Resolving Conflict.

Module Ten: Tips for Special Situations.

Module Eleven: A Survival Guide for the New Supervisor.

Module Twelve: Wrapping Up.

IAPPD CPS Training materials includes

  • Instructor Guide
  • Training Manual
  • Power Point Slides
  • Icebreakers
  • Activities and Exercise Files
  • Quick Reference Sheets

 All files are in Microsoft Office format and can be easily customized.