Certified Professional ManagerEffective leadership is putting first things first. Effective management is discipline, carrying it out. Stephen Covey

Welcome to the Middle Manger workshop. Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them.

They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers.

What is Management?

Effective Management

  • Task oriented
  • Develops strategies to reach goals
  • Uses job descriptions to define how work is done
  • Goals are based on priorities
  • Predicts and adapts to change
  • Consistently evaluates and looks for ways to improve current methods


Efficient Management

  • Work oriented
  • Strives to keep the present system running well
  • Adheres strictly to job requirements
  • Avoids change

Monitors work and procedures

Characteristics of a Manager

  • Integrity: A successful manager is trustworthy and will lead by example.
  • Communication: Middle managers must be able to communicate effectively to senior managers and their employees.
  • Analytical Thinking: Managers need to think analytically in order to make decisions.

Focus and Composure: It is important that managers remain focused and composed at all times.

Managers’ Responsibilities:

  1. Meet business goals, vision, and objectives.
  2. Supervise and be responsible for the performance of team members.
  3. Hire, train, and develop employees.
  4. Indentify problems and come up with solutions.
  5. Share responsibility for the growth and success of the company.


Prioritizing Tasks:

  • Effectiveness: How important is the task in light of company goals or standards? Is it realistic to achieve?
  • Time: How long will the task take, and what is the affect on labor?

Cost: What is the cost of the task in terms of labor, supplies, and other resources?

Ethical Standards

  • Adhere to OSHA regulations.
  • Pay employees fairly.
  • Provide equal opportunity.
  • No tolerance for harassment of any kind.
  • Arrive at work on time and work as scheduled.
  • Converse respectfully.
  • No tolerance for threats or violent behavior.

how can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

Becoming a member of The International Association for People and Performance Development will help you stand out from the crowd no matter where you are in your career. With many years of experience, we can help you get the most out of people and performance development. Whether it’s through sharing knowledge, bringing you together with the right people or providing practical advice, we can help you take the next step.

The late Geoff Cook
Founder, IAPPD Global

Join this course and be CPM

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